Our mission of educating youth and strengthening communities only comes to life when we can measure specific indicators of success. Our Quality Rubric (right)is the foundational tool for making each Citizen Schools campus the best that it can be. We use it to focus the energy of campus staff on making big decisions and assessing our progress throughout each semester.
Our first priority is to collect and use this data to help students succeed. We assess students' oral presentation and leadership skills before and after they participate. We collect and analyze grades and attendance and retention patterns. We solicit feedback from students, volunteers, parents, teachers, and staff, and assess the quality of each apprenticeship. Then, our research and evaluation team crunches the numbers within days of obtaining them and feeds them back to Campus Directors and their staffs, so that they can use the information to guide their choices of activities and their work with individual students.
Citizen Schools staff use data collected through the Quality Rubric to evaluate individual campus performance and to illuminate patterns, trends and connections across the Citizen Schools network. This data is then presented back to our Campus Directors twice a year in January and July, so they can develop specific strategies and initiatives to maximize the impact of their campus the following semester.
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The Quality Rubric 
Within three categories of performance measured are more detailed indicators of student performance and engagement.
Delighting Customers – to ensure that the needs of our "customers" (our students, schools, families and communities) are met
Academic Success – to support our students in doing well in school and beyond
New Basic Skills – to help students develop the new basic skills that are integral to success in the 21st century
Specific metrics include:
Number of apprentices enrolled
Academic year retention
Daily attendance at Citizen Schools
Quality ratings (apprentices, families, teachers, staff, and Citizen Teachers)
English GPA
Math GPA
Data skills (8th Grade Academy)
Writing skills (8th Grade Academy only)
Oral communication skills
Leadership skills
Apprenticeship quality
For further information on evaluation at Citizen Schools, please contact Meridith Polin, Director of Research and Evaluation. |
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